AI Chatbot for Websites
We build AI chat assistants that answer your customers' questions day and night, in your brand voice.
Not a generic bot: it is trained on your FAQs and your product or service details, and it hands the conversation to a person when it should.
Trusted by 100+ Clients
Opening hours, services, policies and the questions you answer every week.
Ask the right questions so the enquiries that reach you are the ones worth your time.
Take bookings in the chat, so a visitor can go from question to booked in one go.
When a question needs you, the conversation comes to your team.
Trained on how you talk, your FAQs and your product or service details.
Update its answers, review conversations and adjust settings without technical knowledge.
A chatbot is only as good as what it knows. We train yours on your brand voice, your FAQs and the details of what you sell, so its answers match what you would say.
It answers repetitive, high-volume questions very well - opening hours, pricing questions, FAQs, booking - and leaves the complex ones to your team.
A good chatbot does more than answer. It can qualify a lead with a few questions, take the booking, and pass the details on so nothing falls through the cracks.
It connects to the tools you already use - your CRM, booking system, e-commerce platform or website - through APIs, webhooks or native integrations.
AI should not stand between your customers and you. We design every chatbot to hand off to a human when it is needed, so people never get stuck.
Good automation handles the transactional work so your team can spend more time on the conversations that build relationships.
We only integrate tools that comply with GDPR and relevant data protection regulations. Customer data is never used to train third-party AI models without explicit consent.
Every integration is configured with data minimisation in mind, and we document what is connected and how it works.
01
We look at the questions you get and decide what the chatbot answers and what comes to you.
02
Your FAQs, service details and brand voice go in. Every project is scoped individually.
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Linked to your website and tools, then tested before real customers use it.
04
Full handover training, so you can update answers and review conversations yourself.
FAQ
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Send us the questions your customers ask most. We will tell you how much of that a chatbot could take on.
Tell us about your project - we will find a solution that suits your needs.
authentika®
We Review Your Message
Once you submit the form, we read every enquiry personally. No bots, no automated responses - a real person reviews what you've sent.
We Get Back to You Within 24 Hours
You'll receive a reply within one business day. We'll confirm we've received your message and let you know what to expect next.
We Schedule a Discovery Call
If it looks like a good fit, we'll arrange a short call to understand your goals, your business, and how we can help - no pressure, no hard sell.
We Send You a Tailored Proposal
After the call, we put together a clear, honest proposal with scope, timeline, and pricing - everything you need to make a confident decision.
We Get to Work
Once you're happy to proceed, we kick things off. You'll have a dedicated point of contact throughout the entire project.