Why Your Website Is Costing You Customers (And How to Fix It)
Most small business websites lose visitors in under 10 seconds. Five common mistakes - and exactly what to do to turn browsers into buyers.
Web Design Norwich
We are a Norwich studio that designs and builds custom websites for businesses in Norfolk and beyond.
Every site is coded from scratch, designed mobile-first and set up for search from day one - no page builders, no templates.
Trusted by 100+ Clients


















Designed around your brand. No templates, so your site never looks like anyone else's.
Every site targets a 90+ PageSpeed score on both mobile and desktop.
Heading structure, meta tags, clean URLs, schema markup and a sitemap as standard.
We set up and manage the technical side. You keep full ownership of your domain.
Product catalogues, secure checkout and payment gateway integrations.
For businesses that sell or work beyond the UK.
Every website starts with a design process tailored to your brand. We create wireframes and design mockups, and refine them until they are exactly right.
Then we build it in clean, hand-written code that works on every device. Custom code gives us complete control over performance, design and SEO.
Performance is built in from the start, not bolted on afterwards. Images are optimised, code is minified, and the site runs on modern hosting so it loads quickly wherever it is opened.
On-page SEO is part of the build: meta titles, structured data and semantic markup. That gives you a strong starting point for ranking in Norwich and wherever else your customers search.
Changing a line on your website should not mean waiting for a developer. We can set your site up so you ask an AI assistant to make the change for you, including from your phone.
You can also connect your own Claude or ChatGPT account to your website. If you would prefer a classic CMS to edit pages, blog posts or products yourself, we can build that in too.
After launch there is a support window in which we fix any issues that come up at no extra cost.
Beyond that you can choose a monthly care plan covering updates, backups, uptime monitoring and priority support - or take full ownership and manage the site yourself.
01
We talk through your business, your customers and what the site needs to do. You get a proposal with a firm timeline before anything starts.
02
Wireframes first, then design mockups, refined with you until they are right.
03
Custom-coded, mobile-first, with on-page SEO and performance built in.
04
We handle domain, hosting and SSL, then stay on hand through the post-launch support window.
FAQ
From the Blog
Most small business websites lose visitors in under 10 seconds. Five common mistakes - and exactly what to do to turn browsers into buyers.
Building a website for your small business? Learn what actually matters - from the right platform to the features that drive enquiries and sales.
Google's Core Web Vitals have real ranking impact and most small business websites still fail them. Here's what's slowing your site and how to fix it.
Tell us about your business and what the site needs to do. We will come back with an honest view of what is worth building.
Tell us about your project - we will find a solution that suits your needs.
authentika®
We Review Your Message
Once you submit the form, we read every enquiry personally. No bots, no automated responses - a real person reviews what you've sent.
We Get Back to You Within 24 Hours
You'll receive a reply within one business day. We'll confirm we've received your message and let you know what to expect next.
We Schedule a Discovery Call
If it looks like a good fit, we'll arrange a short call to understand your goals, your business, and how we can help - no pressure, no hard sell.
We Send You a Tailored Proposal
After the call, we put together a clear, honest proposal with scope, timeline, and pricing - everything you need to make a confident decision.
We Get to Work
Once you're happy to proceed, we kick things off. You'll have a dedicated point of contact throughout the entire project.